World-class satisfaction
- Overall client satisfaction:
+81 NPS for employers1 - Onboarding experience:
+82 NPS for employers1
With more flexibility, consistency, and capacity, partnering with Ascensus makes it easier to say “yes” to more opportunities.
Want to say "yes" to more opportunities? Get there with Ascensus.
Partner with an organization that augments your team and gives you the flexibility to design a program on your terms to meet client needs. Look for independence, excellent service, and simplified administration—three hallmarks of Ascensus—and you’ll be well-positioned for more opportunities.
1NPS is a well-established metric that gauges client satisfaction by comparing the percentage of very satisfied customers (called Promoters) to the percentage of very dissatisfied customers (called Detractors). NPS ranges from -100 to +100 with 70+ considered world class. Source: Ascensus NPS data. June 30, 2022.
2Ascensus 2021. Excludes plan terminations and mergers and acquisitions.