“Our culture is simply the reflection of Ascensus’
Core Values: People Matter. Quality First. Integrity Always.®

This is what we strive to deliver to our clients every day.”

–Bob Guillocheau, President, Ascensus


The Ascensus company culture is best defined by our Core Values: People Matter. Quality First. Integrity Always.® The meaning behind these six words represents our identity as a company, is the criteria we use when conducting business, and shapes our relationships with our clients and associates.


People Matter

refers to the quality of people we hire as well as the personal service delivered by our skilled associates to financial advisors, third-party administrators, plan sponsors, and participants. Ascensus’ retirement professionals are actively recruited for their breadth and depth of experience and are trained to treat every client with respect, professionalism and responsiveness.


Quality First

speaks to our emphasis on “getting it right” the first time. We operate with the understanding there is no substitution for diligent preparation and thorough quality control. This principle is well-reflected in our high client satisfaction ratings and key industry recognition.


Integrity Always

is directly related to our high ethical standards, our commitment to delivering on our promises, and our focus on building trust through consistently superior service. After all, in a business built on relationships, maintaining a client’s confidence in our capabilities is essential for long-term success.


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People Matter. Quality First. Integrity Always.®